FAQ
Frequently asked questions
Everything you need to know before you join. Can't find your answer? Contact us.
What is Tiss English ?
Tiss English is an online English-learning platform offering video lessons, PDFs, exercises, and live classes designed for Tunisian students
Who is Tiss English for ?
The platform is designed for 6ème primaire, 9ème année, and Baccalaureate students according to their school level and stream
What does my subscription include ?
Your subscription gives you access to the educational content available for your level, including video lessons, PDFs, exercises, and other platform features included in your plan
When will my subscription be activated ?
Your subscription is activated after your payment has been verified and approved by the administration
How long does my subscription last ?
Your subscription remains active for the period specified by your selected plan.
How long does my subscription last ?
Your subscription remains active for the period specified by your selected plan.
What happens when my subscription expires ?
Access to premium content is suspended until your subscription is renewed and the new payment is approved.
What happens when my subscription expires ?
Access to premium content is suspended until your subscription is renewed and the new payment is approved.
Are live classes recorded?
When a recording is available, it can be added to the relevant course for students to watch later.
Can I use Tiss English on my phone?
Yes. The platform is designed to work on smartphones, tablets, and computers.
I paid but my account is still not activated. What should I do?
Make sure your payment information has been submitted correctly. If your account has not been activated after verification, contact Tiss English support.
Can I watch lessons whenever I want?
Yes. Recorded lessons available on the platform can be watched according to your subscription access.
Can I watch lessons whenever I want?
Yes. Recorded lessons available on the platform can be watched according to your subscription access.
How can I contact Tiss English?
Use the contact/support option available on the platform to send a message to the administration.